Job Description

The BOA is accountable for developing superior understanding of client plan/provisions and adjudicating accordingly.

Fulfilling Client specific metrics and reporting, providing Shared services support and Quality Management.

Coaching, mentoring and communicating effectively through huddles and client team sync up.

Ability to research and analyze complex data

Strong verbal and written communication skills

Strong interpretation skills

Desired Candidate Profile

Please refer to the job description above

Key Skills

Key Skills

. back end, Non voice, health & welfare, Defined benefits, BPO benefits, kpo, international bpo, US shifts, metlife, UHG, US healthcare, international healthcare, defined contribution, Claims adjudication, healthcare adjudication

Qualification

. Not Mentioned

Additional Qualification

. back end, Non voice, health & welfare, Defined benefits, BPO benefits, kpo, international bpo, US shifts, metlife, UHG, US healthcare, international healthcare, defined contribution, Claims adjudication, healthcare adjudication

Industry

. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning

Functional Area

. Operations

Job Role

. Operations Executive

           Apply | Print | Forward to a Friend