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Desktop Support Eng.(Rohtak, Hisar, Gurgaon, Delhi/NCR, Noida)

CMC Ltd. (A Tata Enterprise)

About Company

CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.

Contact Details

Concern Person: Arun Kumar Sharma
Company Name: CMC Ltd. (A Tata Enterprise)
Email Id: arunkumar.sharma@cmcltd.com
Contact No: 0120 6181000

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Desktop Support Eng.(Rohtak, Hisar, Gurgaon, Delhi/NCR, Noida)

CMC Ltd. (A Tata Enterprise) - Delhi, Gurgaon, Noida

Experience: 1 to 3 Yrs. | Salary: 1 to 2 Lakhs (P.A) | Posted on: 29-Jan-2014

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Job Description

1- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment.


2- Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office and any other authorised desktop applications.


3- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment.


4- Customize desktop hardware to meet user specifications and site standards.


5- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment.


6- Performs work in compliance within specified warranty requirements.


7- Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels.


8- Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network.


9- Safely package equipment for branches and arrange for the transport of the equipment.


10- When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member.

Desired Candidate Profile

1- B.E./ B.Tech or 3 years Polytechnic Diploma in E&T/IT/ Electronics/Computers/ EC/ Electrical or Any Graduate with Hardware & Networking diploma.
2- Minimum 1 year in IT Infrastructure services (Mandatory).
3- Open to travel within Delhi-NCR.
4- Develop trends by monitoring and analysing incoming calls, problems and support requests

Key Skills

Key Skills
. Desktop & Windows SupportField Engineer Hardware & Networking Engineer
Qualification
. B.E/B.Tech
Additional Qualification
. Not Mentioned
Industry
. Information Technology-IT
Functional Area
. IT-Hardware/Networking
Job Role
. Other

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