Naukriguru.com

Prestigious client of Naukriguru.com is looking for Technical Support Engineer for Delhi/NCR

Naukriguru

About Company

Naukriguru.com was incepted in 2001 with a vision to become a guide and mentor to those seeking to carve their careers in their respective fields and counted among the highest ranked e-job portals when it comes to executive search and selection.

Contact Details

Concern Person: ruchi
Company Name: Naukriguru
Email Id: hr@naukriguru.in
Website URL: www.naukriguru.com

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Prestigious client of Naukriguru.com is looking for Technical Support Engineer for Delhi/NCR

Naukriguru - Delhi, Gurgaon

Experience: 8 to 10 Yrs. Posted on: 25-Apr-2017

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Job Description

Troubleshoot Ciena product problems and escalate to the proper level.

Subject to the limitations of buyers installed software and hardware, work to resolve Ciena product issues/problems.

Provide remote and telephone technical support for Cienas NMS portfolio.

Availability for after-hour phone support by page-out, and or pre-arranged after hours maintenance window support.

Provide training and knowledge transfer to internal teams and customers on an as needed basis.

Desired Candidate Profile

Please refer to the job description above

Key Skills

Key Skills
. Networking, Technical Support, Troubleshooting, Product Support, Network Management, Senior Level, Ethernet switching, system security, Linux Unix designing
Qualification
. B.E/B.Tech
Additional Qualification
. Networking, Technical Support, Troubleshooting, Product Support, Network Management, Senior Level, Ethernet switching, system security, Linux Unix designing
Industry
. Telecommunication/ISP
Functional Area
. IT-Hardware/Networking
Job Role
. Technical Support Engineer

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