Job Description

Comprehends and interprets documents or clauses written in foreign language.

Verifies key aspects of input for a request; reviews and updates into the system e.g. customer, payment, product details etc.

Ensures timely and accurate transaction processing/ order booking. 

Adheres to all compliance guidelines laid down as per standard procedures.

Handles and closes escalations on process related issues.

Effectively communicates in foreign language with Global request submitter.

Is able to troubleshoot and translate foreign language to facilitate clarification and resolve issues pertaining to the request submitted

Is able to generate reports from the application/manual trackers and consolidate the same

Should be a Japanese language specialist.

Should have fluency in English.

Good communication and comprehension skills.

Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point etc.

Desired Candidate Profile

Please refer to the job description above

Key Skills

Key Skills

. Japanese language translator, Japanese Translator, jlpt translator, japanese interpreter, japanese language, N2, N3, N4, japanese Language Expert, Japanese content, Japanese Language Specialist

Qualification

. Any Graduate

Additional Qualification

. Japanese language translator, Japanese Translator, jlpt translator, japanese interpreter, japanese language, N2, N3, N4, japanese Language Expert, Japanese content, Japanese Language Specialist

Industry

. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning

Functional Area

. BPO/ITES/KPO/Customer Service/Technical Support

Job Role

. Other

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