Prestigious client of the naukriguru looking for Support Executive
Naukriguru
About Company
Prestigious client of the naukriguru.com Naukriguru.com was incepted in 2001 with a vision to become a guide and mentor to those seeking to carve their careers in their respective fields and counted among the highest ranked e-job portals when it comes to executive search and selection.
Contact Details
Concern Person: ruchi
Company Name: Naukriguru
Email Id: hr@naukriguru.in
Website URL: www.naukriguru.com
Prestigious client of the naukriguru looking for Support Executive
Naukriguru - Delhi, Noida
Experience: 2 to 4 Yrs. | Salary: 2 to 4 Lakhs (P.A) | Posted on: 17-Mar-2017
Job Description
We are looking for people with 2-4 yr(s) experience in the field of technical support primarily software(s) , the incumbent will be responsible for the following:-
Providing technical support to end-users via remote support or by visiting the client-end
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customers information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical software issues
Offer alternative solutions where appropriate
Follow up and make scheduled call backs to customers where necessary
Desired Candidate Profile
Please refer to the Job description above
Key Skills
Key Skills
.
Technical Support, Remote Support etc
Qualification
.
Any Graduate
Additional Qualification
.
Technical Support, Remote Support etc
Industry
.
Information Technology-IT
Functional Area
.
BPO/ITES/KPO/Customer Service/Technical Support
Job Role
.
Other
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