Job Description

• Analyzing customer, technical, and sales support needs by surveying customers, conducting focus groups, and extracting requirements from various organizations.


• Designing or building prototypes of information products’ content, organization, human interface, and delivery media.


• Developing an Information Engineering Plan for the entire information product set to support and educate customers or sales/support organizations.


• Developing online documentation, drafts of paper documentation (guides, manuals, tutorials, brochures, etc.), classroom or computer-based training courses, and/or demonstrations.


• Validating information products through usability testing, course validation, Deployment Readiness Validation and customer control sites.


• Planning, scheduling, and conducting pilot courses for classroom and/or online training sessions.


• Interfacing with manufacturers for deliverable media production for all information products, including material for training courses.


• Assuring customer satisfaction with information products through customer involvement in design and post-release feedback surveys.


• Developing, implementing, and maintaining project or departmental processes, standards, or guidelines; research new production tools or technologies for project or departmental use.


• Planning and managing standard information products development and delivery projects; structuring and executing plans and activities throughout the life of the project or product.

Desired Candidate Profile

Please refer to the job description above

Key Skills

Key Skills

. Production, Planning, Injection, Moulding, Shop Floor, floor management, production

Qualification

. Not Mentioned

Additional Qualification

. Production, Planning, Injection, Moulding, Shop Floor, floor management, production

Industry

. Information Technology-IT

Functional Area

. Engineering

Job Role

. Data management statistics

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