Job Description
Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks
Develop and enforce sound policies and structures for the growth of the company
Create a strong workforce by developing competent individuals in the banking operations team
Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc
Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
Create and implement long term business plan to ensure continuity of business operations in the long run
Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
Collaborate with heads of other units to develop best practices for successful banking operations
Delegate tasks to members of the operations team
Desired Candidate Profile
Please refer to the job description above
Key Skills
Key Skills
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Banking operation, Branch operation, branch banking compliance, Customer services operations, cross selling service quality
Qualification
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Any Post Graduate
Additional Qualification
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Banking operation, Branch operation, branch banking compliance, Customer services
operations, cross selling service quality
Industry
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Banking/Financial/Insurance Services
Functional Area
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Banking/Insurance
Job Role
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Operations Executive/Manager