Naukriguru.com

Prestigious client of the naukriguru looking for "Merchant Operations Manager"

Naukriguru

About Company

Prestigious client of the naukriguru.com Naukriguru.com was incepted in 2001 with a vision to become a guide and mentor to those seeking to carve their careers in their respective fields and counted among the highest ranked e-job portals when it comes to executive search and selection.

Contact Details

Concern Person: ruchi
Company Name: Naukriguru
Email Id: hr@naukriguru.in
Website URL: www.naukriguru.com

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Prestigious client of the naukriguru looking for "Merchant Operations Manager"

Naukriguru - Gurgaon, Delhi

Experience: 1 to 8 Yrs. | Salary: 1 to 4 Lakhs (P.A) | Posted on: 30-Dec-2016

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Job Description

We looking for a member of the management & own responsibility & accountability of one or more assigned processes - effectively manage & engage team leaders & associates.


Process Management & Improvement

People Management- Customer Service

Strategic Initiatives

Process Management & Improvement

Drive & achieve productivity enhancements

Own weekly/monthly management reports & highlight relevant gaps

Periodically review process & regulatory requirements & ensure compliance

Initiate, Execute & Facilitate process improvement initiatives/projects

Business understanding to create superior solutions for the client

Conduct regular meetings with team leaders & resolve concerns

Conduct skip level meetings with team members & resolve escalations

Ensure completion of process certifications by all staff (Process Managers & Team leads ) within pre-defined timelines

Drive on-time, accurate & quality service delivery for assigned processes.

Desired Candidate Profile

Please refer to the Job description above

Key Skills

Key Skills
. Operations Management, Process Management, Service Quality, People Management, Service Delivery, Escalations, Customer Service, Process Improvement Initiatives, Business Understanding, Management Reporting etc
Qualification
. Not Mentioned
Additional Qualification
. Operations Management, Process Management, Service Quality, People Management, Service Delivery, Escalations, Customer Service, Process Improvement Initiatives, Business Understanding, Management Reporting etc
Industry
. Recruitment Firm/Staffing Solution
Functional Area
. Human Resources/Recruitments
Job Role
. Recruiting & Staffing Executive/Manager

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