Naukriguru.com

Sr. Executive–Employee Relations

SupportMart

About Company

SupportMart is one of the leading technical support service providers. With its head-quarter in the United States, SupportMart provides remote tech support services for the computers of all types – PC/laptop/tablet, software, applications, and peripheral devices like printers to the home users, small and medium-sized businesses (SMBs), and big enterprises.

Contact Details

Concern Person: Japjee Shahpuri
Company Name: SupportMart
Email Id: careers@supportmart.net

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Sr. Executive–Employee Relations

SupportMart - Gurgaon

Experience: 2 to 3 Yrs. Posted on: 31-Jul-2014

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Job Description

•    Confirmations, performance appraisals, performance management.

•    Coordinating with Finance team for statutory compliances.

•    Take skip levels and one on one’s with employees with an end goal to motivate employees at all times.

•    Contributing to the evaluation and development of HR strategy, policies and performance in co-operation with the executive team.

•    Maintaining awareness and knowledge of contemporary HR development theory and methods and provide suitable interpretation to all levels within the organization.

•    Handling all HR activities such as counseling, training and development, succession planning, morale and motivation, culture and attitudinal development, performance management, competency profiling, compensation management etc.

•    Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc.

•    Plan, co-ordinate and execute events and contests from ER standpoint.

•    Providing general admin support to the team.

•    Ensure all queries/issues/grievance/escalations are handled within the given TAT.

•    Responsible for data management & MIS reports in the HR portal

•    Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations.

•    Conduct Exit interviews and improvise based on the employee’s feedback for continuous improvement.

 

Desired Candidate Profile

• Plan and conduct new employee orientation to foster positive attitude towards organizational objectives.
• Responsible for joining formalities and collection of documents for all new joiners.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related issues.
• Key role in employee engagement winning the trust of the employee and hence can help the organization in controlling the attrition.
•

Key Skills

Key Skills
. Min. 2 years exp. as a HR Generalist in MNC/BPO
Qualification
. Any Graduate
Additional Qualification
. Not Mentioned
Industry
. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning
Functional Area
. Human Resources/Recruitments
Job Role
. HR-Executive

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