Customer Care Executive (Bengaluru/Bangalore)

Cyber Futuristics India Pvt. Ltd.

About Company

Cyber Futuristic is IT Services company having interest in BPO, Data Centers and Cloud Technology. We operate from 6 different locations in India and have a current strength of around 500+ professionals. Winning over the confidence of our clients in us and our exceptionality to provide them with the best solutions- all-in-all has undoubtedly got us applauds from various sources. We have been honored with prestigious State and National awards for excellence, noteworthy performance, quality pro

Contact Details

Concern Person: Ms. Neha Tandon
Company Name: Cyber Futuristics India Pvt. Ltd.
Email Id:
Contact No: 0120 6667704


Customer Care Executive (Bengaluru/Bangalore)

Cyber Futuristics India Pvt. Ltd. - Bangalore

Experience: 0 to 2 Yrs. Posted on: 03-Mar-2014


Job Description

1- The candidate will be responsible to Handle inbound calls, answering customer inquiries and resolving customer complaints.

2- Will be responsible to receive calls from the customers.

3- Adhere to the Login hours & maintain the desired AHT Levels

4- Non- Technical, Pure Customer service

5- No Upselling, No Targets

6- Develop strong customer relationships and provide paramount service

Desired Candidate Profile

1- The Candidates should have minimum 3 - 6 months of experience in an international voice process (Freshers can also apply).
2- Should have excellent communication skills and interpersonal skills.
3- Should be Customer focused.
4- Should be comfortable working in shifts.
5- The candidate should be flexible and adaptable to changing demands.
6- Should be Team player.
7- Should have excellent communication in English and Hindi.

Key Skills

Key Skills
. CCE CSE Customer HandlingCustomer Management Customer ServicingCustomer Service / OperationsCustomer Care Executive Customer Calling Customer Data Man
. Any Graduate
Additional Qualification
. Not Mentioned
. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning
Functional Area
. BPO/ITES/KPO/Customer Service/Technical Support
Job Role
. Customer Care Executive/Customer Service Executive

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