Job Description

1- Maintenance / Managing multiple requests pertaining to SFDC lists and activities

2- Preparation of MIS on key TATs and overall closure timelines

3- Liaise between the US BD reps and the India Presales team on lead generation lists, SFDC uploads and overall SFDC activities

 

4- Coordination with individual US BD reps on specific SFDC requests and activities

5- Negotiation of task timelines with its internal customers (US BD reps & India Presales team)

 

6- Ability to use Internet Search Engines effectively

7- Need to complete basic research activities on any missing information required to generate target list

 

8- Support the Presales & BD reps with all other administration tasks associated with SFDC .

9- Acknowledge e-mails in a timely fashion

 

Desired Candidate Profile

1- Maintenance / Managing multiple requests pertaining to SFDC lists and activities

2- Preparation of MIS on key TATs and overall closure timelines

3- Liaise between the US BD reps and the India Presales team on lead generation lists, SFDC uploads and overall SFDC activities

Key Skills

Key Skills

. MIS BACK OFFICE BACKENEDDATA MANAGEMENT

Qualification

. Any Graduate

Additional Qualification

. Not Mentioned

Industry

. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning

Functional Area

. BPO/ITES/KPO/Customer Service/Technical Support

Job Role

. Other

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