Job Description

1- Provides general information on services offered by the hospital.

2- Directs guests, patients, relatives and vendors to the appropriate departments or staff.

3- Assists patients with information and provides necessary services upon their arrival or departure from the hospital.

4- Controls cost and expenditure related to department stationery, telephone usage as well as minimizes wastage of electricity and water.

5- Handles all external & internal incoming calls across the hospital.

6- Takes messages for staff & consultants.

7- Telephonic appointments for consultants are taken.

8- Registers patients / customers,

9- Screen patients and assign to the appropriate consultants

10- Accompanies/directs patients to various departments/nursing stations.

11- Moves charge sheets to various departments.

12- Admissions from OPD & ER / Emergency Admissions.

13- Ensures that bills are paid and medicines are collected.

Desired Candidate Profile

1- Provides general information on services offered by the hospital.
2- Directs guests, patients, relatives and vendors to the appropriate departments or staff.
3- Assists patients with information and provides necessary services upon their arrival or departure from the hospital.
4- Controls cost and expenditure related to department stationery, telephone usage as well as minimizes wastage of electricity and water.

Key Skills

Key Skills

. Receptionist Front OfficeExecutive Assistant and Front OfficeTele - CounselingTele - Calling Customer HandlingCustomer ServicingCustomer Calling

Qualification

. Any Graduate

Additional Qualification

. Not Mentioned

Industry

. Health Care/Medical Services/Hospitals

Functional Area

. Others

Job Role

. Other

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